Tenants Have Rights!

Need repairs? Staring a tenancy? Being evicted? Want to leave? Sharehouse from hell? Owing rent?

WE CAN HELP!

Call the Eastern Area Tenants Service for free advice and information on 02 9386 9147

If you would like an interpreter, please phone TIS: 131 450 and ask them to call us on 9386 9147

The Eastern Area Tenants Service (EATS) is a FREE service for private and public tenants,as well as boarders and lodgers living in the local government areas of Woollahra, Waverley and Randwick, NSW.

We can provide advocacy and assistance in any tenancy matter arising under the Residential Tenancies Act 1987. Including terminations, rent increases, repairs, access, rent arrears, and compensation.

We can also assist in the preparation of cases for the Consumer, Trader & Tenancy Tribunal (CTTT). If you need advice, telephone our advice line.

The information on this website is correct at the time of publishing. This website is primarily intended to be for people who live in, or are affected by, the state laws of New South Wales, Australia. This website is intended to be a guide to the law and practice only. You should seek expert advice and assistance if you are faced with a specific problem. For further advice contact the Eastern Area Tenants Service 9386 9147.

Did you know?

Some fast facts about tenancy...

? The Consumer Trader & Tenancy Tribunal (CTTT) settles disputes between tenants and landlords.
? The landlord must lodge your bond money with the Rental Bond Board.
? The tenant can claim the bond back on the last day of the tenancy by faxing a“Claim for Refund of Bond Form” to the Rental Bond Board
? If you did not sign the form and want to dispute the amount the landlord is claiming, you must notify the Rental Bond Board within 14 days.
? The landlord must give you 60 days notice in writing to increase the rent.
? If the landlord does not do the repairs you must still pay the rent. You can then take the landlord to the CTTT. The CTTT can reduce your rent if the landlord refuses to do repairs.
? The CTTT will provide you with an interpreter free of charge if you prefer to communicate in your first language.